Privacy Policy

Brand Name: PowerNex Nutrition

Legal Entity: Young India Nutrition

Website/App: https://powernexnutra.in

PowerNex Nutrition ("we", "our", "us") is a brand owned and operated by Young India Nutrition, a registered entity in India. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile application, or purchase products from us.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Do We Share Any Personal Customer Information?

We only share your personal information with a limited number of trusted partners, including:

1. Payment gateways
2. Order fulfilment partners
3. Shipping and tracking service providers

This sharing is strictly for the purpose of processing and delivering your order. We do not sell your personal information to third parties. We take all reasonable steps to protect your data.

2. Information We Collect

When you make a purchase or interact with our services, we may collect:

1. Personal details: Name, address, phone number, email address
2. Order details: Billing address, shipping address, order history, payment details (processed securely by our payment gateway)
3. Website usage data: IP address, browser type and version, operating system, referral source, visit duration, page views, and navigation patterns
4. Feedback and communication: Reviews, queries, and any information you choose to share with us

3. How We Use Your Information

We may use your information to:

1. Process and fulfil your orders
2. Provide customer service and support
3. Send transactional updates (order status, delivery updates, etc.)
4. Improve our website, app, and services
5. Send marketing updates (only if you have opted in) about new products, offers, and promotions

4. Consent

How Do We Get Your Consent?

When you provide personal information to complete a transaction, place an order, arrange delivery, or return a product, you consent to our collection and use of that information for that specific purpose.

By registering on our website/app, you agree to receive marketing communication from PowerNex Nutrition via email, SMS, WhatsApp, push notifications, etc.

You may opt out of marketing messages anytime by clicking the unsubscribe link in our emails. Please note: Transactional messages related to your account or orders cannot be unsubscribed.

How to Withdraw Your Consent

If you wish to withdraw your consent for marketing or other non-transactional communication, you may contact us at:

Legal Entity: Young India Nutrition

Brand: PowerNex Nutrition

Email: PowerNexnutrition@gmail.com

Address: S-301, Shyamal Park Lane, Sunpharma Road, Vadodara, Gujarat – 390012

5. Disclosure

We may disclose your personal information if:

1. Required by law or government authority
2. You violate our Terms of Service

6. Payment & Security

We are committed to providing a secure shopping experience.

1. All payment transactions are processed via secure third-party payment gateways.
2. We do not store your credit/debit card, UPI, net banking, or wallet details on our servers.
3. Payment gateways encrypt your information during processing.

For more details, please refer to our Security Policy.

7. Third-Party Services

Third-party service providers (e.g., payment gateways, shipping companies) will only collect, use, and disclose your information as necessary to provide their services.

We recommend reviewing their privacy policies to understand how they handle your data. Some providers may operate in jurisdictions with different laws regarding data privacy.

Once you leave our website or app to visit a third-party site, you are no longer governed by this Privacy Policy.

8. Links:

The Website may be linked to the website of third parties, affiliates, and business partners. We have no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. The inclusion of any link on the Website does not imply that We endorse the linked site. The user may use the links and these services at User’s own risk.

9. Information Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

10. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state/country, or you have given consent for any of your minor dependents to use our site.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will take effect immediately upon posting on our website.

If PowerNex Nutrition is acquired or merged with another company, your information may be transferred to the new owners.

12. Contact Information

For any queries, complaints, or requests regarding your personal data, you may contact our Privacy Compliance Officer:

Legal Entity: Young India Nutrition

Brand: PowerNex Nutrition

Email: PowerNexnutrition@gmail.com

Address: S-301, Shyamal Park Lane, Sunpharma Road, Vadodara, Gujarat – 390012